Frequently Asked Questions
Everything you need to know about your ultimate racing setup.
What is the standard shipping timeframe for simulators?
Orders for in-stock racing cockpits and electronics typically ship within 2-4 business days. Delivery times vary by region, but most domestic orders arrive within 7-10 business days.
Are Trak Racer cockpits compatible with major electronics brands?
Yes, our frames are pre-drilled and engineered to be compatible with all major peripherals from Fanatec, Thrustmaster, Logitech, Simucube, and more.
What is your return policy for electronic components?
We offer a 14-day return period for unused and unopened electronics. Please note that a restocking fee may apply, and the customer is responsible for return shipping costs.
Do your products come with a warranty?
All Trak Racer frames include a 5-year warranty. Electronic components and peripherals are covered by a 1-year limited warranty against manufacturing defects.
Can I upgrade my cockpit with additional accessories later?
Absolutely. Our modular design allows you to add monitor stands, keyboard trays, and motion systems to your existing rig at any time.
Do you offer international shipping?
Yes, we ship to most countries worldwide from our regional warehouses. Shipping rates and import duties are calculated at checkout based on your location.